🔒 Privacy

Privacy Policy

Last updated: January 1, 2024

1. Information We Collect

We collect the following types of information:

  • Personal identification information (name, email, phone number, address)
  • Financial information (bank account details, transaction history)
  • Technical data (IP address, browser type, device information)
  • KYC documents (government ID, proof of address)

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process deposits and withdrawals
  • Verify your identity (KYC compliance)
  • Provide customer support
  • Improve our platform and services
  • Send important notifications and updates

3. Data Protection

We implement industry-standard security measures including 256-bit SSL encryption, two-factor authentication, and regular security audits. Your data is stored on secure servers with restricted access.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted partners who assist in platform operations, subject to confidentiality agreements.

5. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Opt-out of marketing communications
  • Export your data

7. Data Retention

We retain your personal information for as long as your account is active or as needed to comply with legal obligations (typically 5-7 years for financial regulations).

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of changes.

11. Contact Us

For privacy-related questions or concerns, please contact us at: privacy@nexoracapital.com